Help & Support

Get help with Never Forget and make the most of your reminder app

Quick Help

Getting Started

Learn the basics of creating and managing your first reminders

Troubleshooting

Fix common issues with notifications and app performance

Advanced Features

Discover powerful features to maximize your productivity

Frequently Asked Questions

To add a new reminder, tap the '+' button on the main screen, enter your event details including title, date, and time, then choose your notification preferences. You can also set it as a recurring event if needed.

Yes! When creating or editing a reminder, you can set it to repeat daily, weekly, bi-weekly, monthly, or yearly. You can also create custom recurring patterns for more specific needs.

You can categorize your events by selecting an event type in the event creation and editing screen. This helps you organize and filter your reminders more effectively.

First, check that notifications are enabled in your device settings for Never Forget. Also ensure the app has permission to send notifications and that Do Not Disturb mode isn't blocking them.

To use the AI assistant, you need a Pro subscription. Once subscribed, you can chat with the assistant in natural, everyday language to add events and save your important moments—no forms or menus required.

Currently, Never Forget focuses on personal reminder management. You can share specific event details manually via messaging or other communication apps.

Tap on any reminder to view its details, then use the Edit or Delete buttons. You can also swipe left on a reminder in the list view for quick actions.

You can view your past events by tapping the history icon located on the main page. This will show you all your completed and past events.

Swipe left on the event card and tap the checkmark that appears to mark the event as done. If you mark a recurring event as done, it will automatically add the next occurrence to your list.

You can permanently delete your account using the 'Delete my account' option on the profile page. If you are deleting your account due to an issue, you can let us know via the in-app feedback so we can assist you or improve our service.

Still Need Help?

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